Emma Sleep Mattress Review: From an actual user!

Recently, the Emma Sleep mattress was awarded numerous titles for being best mattress in a box for 2021. Until around August, I’d never heard of this company, despite them being one of the highest rated companies in this sector overseas in their native Germany.

It wasn’t long before I discovered they have recently setup shop in Australia and New Zealand. They follow the same business model as other mattress companies, by offering a mattress in a box, that is shipped nationwide in a cardboard box, that comes with a 100 night trial and a 10 year warranty.

It was then that I discovered how big this company really is, operating in over 30 countries, it’s one of the fastest growing mattress companies in the world.

Emma Sleep Company Overview

It’s important to start by discussing the company behind the brand. You can buy a mattress with a 10 year warranty, but if the company closes within a year, it’s all for nothing. Take the 624 mattress which we reviewed last year, it’s now closed down.

Emma Sleep was established in Germany back in 2015, so it’s been around for a good 5 years already. They’ve won numerous startup-awards in Europe.

According to their website, they manufacturer all their mattresses in Germany and ship them to their distribution centre in Australia. This work is done by over 300 employees and is subject to top-notch Germany engineering.

So already we can see that this company isn’t going anywhere, and as other competitors come and go, Emma seems to come out on top.

Getting Our Mattress Delivered

It arrived by courier within a couple of days after ordering. Sure enough it’s vacuum sealed into this tiny box which weighs around 15kg.

After putting it down on the base of our bed, it expanded within 30 seconds by cutting a hole in the plastic covering.

The manufacturer states it can take 1-2 hours to fully inflate. Some reviews do say it has a distinctive smell for the first few days but ours came out smelling very clean and fresh.

As you can see above it’s really portable when it arrives!

Emma Sleep Mattress Review

The mattress comes in 6 different sizes with the elusive Super King (regularly sold out) being my favourite. They’ve also got the single, king single, double, queen and king. All mattresses come with the same depth (25cm) making this a fairly large mattress.

The mattress comes with several layers, supported by foam. It would be fair to say this is a memory foam mattress, which may not suit everyone.

The bottom layer is point-elastic foam which is designed for partner comfort, to stop all those movements when tossing and turning that would normally wake up your partner.

The foundation layer of the Emma Sleep comes with their iconic 7-zone foam which offers a ‘spring-like-quality’ material which can help to alleviate unneeded pressure and help to distribute weight across the mattress.

Whether you’re a front, back or side-sleeper, you’ll be able to get comfortable thanks to the 7-zone technology included in the mattress.

On top of the foundation layer you’ll find foam which is environmentally-friendly and is designed to provide comfort and breathability during warmer nights. If you live in Perth or Brisbane where it’s hot year round, a traditional memory foam mattress can be very hot! Well you won’t find that with Emma Sleep as they’ve considered that!

The Emma Sleep is also moisture resistant and has plenty of bounce while ensuring little movement across the bed. You can easily put a wine glass full of wine on the left side and jump up and down on the right without any movement to the glass.

This backs up the previous point about being zero partner disturbance with this mattress, so it’s perfect for couples or that one partner who’s tossing and turning or comes to bed late.

The top cover is made from elastic and comes with moisture-wicking qualities which help to evaporate sweat and moisture, by moving it to the top.

The cover can be fit like a glove and it also helps to cool down the mattress, as well as adding a non-slip cover. You won’t be sliding around the mattress here. You can easily remove the cover and it’s machine-washable so you can wash it with ease.

Emma Sleep Mattress Pricing

The pricing is much more affordable than other mattress in a box companies.

You can also get a discount of up to 25% on the RRP at most times.

Size Price (RRP)
Single $599
King Single $699
Double $799
Queen $899
King $999

You can choose to pay for Emma Sleep upfront as one payment, or you can opt to use a financing option with Klarna which offers 4 interest free instalments.

You can also use Zip Pay which offers unlimited repayment options subject to your individual needs.

Emma Sleep Trial, Warranty

All Emma Sleep mattresses come with a 100 night trial allowing you to test the mattress for yourself. If it’s not what you like, or you have problems with the look, feel, quality or anything else you simply contact them and they’ll send someone round to collect it, take it away and most likely give it to a local charity.

You’ll get a full refund and there’s no love lost.

Compare that to buying a traditional spring mattress from Harvey Norman.

All the mattresses come with a 10 year warranty.

Emma Sleep Delivery

All Emma mattress come with free no-contact delivery for all orders. This is nationwide whether you live in a big city or the rural outback.

Delivery takes around 1-3 working days to metro locations and a further 2 working days for rural deliveries.

My mattress was delivered to a rural location within 3 working days.

Emma Sleep Discount Coupons

You will regularly find coupons, discount codes and promo codes.

However the best you’ll ever find is 25-30% off.

We have all the best coupons, so you don’t need to go looking. Those sites claiming to offer 50-70% discounts are lieing to you, they don’t exist.

Mattress Pros & Cons


  • Fast 1-3 working days
  • Fast setup out of the box
  • 100 night free trial period
  • Minimal partner disturbance..


  • Memory foam not for everyone
  • Lower warranty period (1o yrs)

How To Buy Emma Sleep Mattress?

If you’re ready to buy one of their mattresses then you’ve got a few options. The easiest is to buy direct from their website. Cleared payments equals fast delivery (Melbourne, Sydney) and nationwide within a few days.

You can choose to pay with Klarna or Zip Pay.

Other options include Paypal, Credit Card and direct bank transfer.

How To Setup Emma Mattress?

Buying a mattress in a box is straight forward and setting one up is just as easy:

  1. Open box next to where you will use mattress
  2. Open mattress and unravel on base/floor/frame
  3. Cut open the plastic wrap, don’t nip your mattress!
  4. The mattress will expand in the next 5-10 minutes
  5. Allow the mattress to air out for a few hours
  6. Place a bottom sheet
  7. Place a mattress topper for added comfort
  8. Add your pillows, duvet and you’re done.
  9. Enjoy your Emma Sleep mattress.

Now you’ve read our Emma Sleep mattress review, you should consider checking out our buyers guide for a full range of mattresses in a box for the Australian market.

My Personal Verdict

As a whole, this mattress by Emma is fantastic! It has provided both me and my partner with with consistent good night sleeps for 12 weeks now, we’ve never slept better, we fall asleep faster and body aches and pains are a thing of the past. It is important to note that I don’t think this mattress is for everyone, some people prefer a spring mattress.

My daughter loves this mattress so much that I might have to buy a king single just for her too.

I think the delivery was very reasonable (free) was fast and the mattress came in pristine condition, they gave me 100 days to trial. You could return it, but I won’t be as it’s just so good.

The pricing is very affordable in my opinion and if you can pick it up during one of their sales it’s even cheaper!

Emma Mattress provides exceptional customer service (I called once to ask if the top cover could be removed and washed), fast shipping and a fantastic overall top quality mattress, you’ve absolutely got to try it out for yourself, what have you got to lose? There’s a full refund within the first 100 days if you’re unhappy.


Emma Sleep Awards

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